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Designed To Protect Your Family

At StemCyte Family, we know the health and safety of your family are your most important priorities.  And we also know you may have concerns about the safety of personal information you provide to us over the Internet. We respect your privacy and make the following personal commitment to you.

Personal information, provided by our visitors and customers, will be for internal use by StemCyte Family to enable us to properly respond to their inquiries. We will not sell, trade, or rent any personal information provided to us in response to various inquiries on our Web site.

This privacy policy may change from time to time so please refer back to it.

Information We Collect

Information collected on our Web site will allow us to provide you with timely, accurate, and helpful information in response to your inquiries and interests. Additionally, it will facilitate your enrollment in our services, if you decide to do so.

If you choose to enroll with us online, you will be asked to provide personal information to us. The information collected may include:

  • Personal contact information (like name, address, zip code, telephone, email address)
  • Unique personal identifiers (like a social security number),

This information will be used only to process your order or to respond to your inquiry. Financial information is used to check your qualifications and bill you for the products and services you request. Unique personal identifiers (such as a social security numbers) are collected in order to verify your identity.

StemCyte Family uses cookies?which deposit certain record-keeping information on your hard drive. We take advantage of cookie technology to complete an order and to help us track the total number of visitors to our Web site. A cookie is a piece of  information sent to a user's browser. Use of a cookie is in no way linked to any personally identifiable information while on our site.

How We Use Your Personal Information

We are committed to safeguarding your privacy online. No information you provide to us will be made available to a third party, except for and unless:

  • We have your permission.  For example, we may disclose your personal information to business partners or sponsors, but this will require your expressed consent prior to information data collection or prior to our transferring the data to an outside business partner or sponsor.
  • There are special circumstances such as when we are required to do so in response to a court order, subpoena, search warrant, law or regulation.
  • You enroll with us and:
  • We need to notify your doctor and your hospital that you will be saving your baby s cord blood with us.
  • We share some of your contact information with our courier service to facilitate the pick-up and drop-off of your cord blood unit. 
  • We share personal information with our sister division, the StemCyte International Cord Blood Center, who we use to process, test, and store your baby s cord blood unit.

A Few Words About Email

When using our Web site you will have the opportunity to exchange email with us or to send us your resume if you wish to apply for a job. You may also email information about our services to a friend. Before you do any of these things, please be aware of the limits on the confidentiality of computer forms and email:

  • Information you exchange with us using these methods may not be secure.
  • Any information that you create or receive on your employer s computer or through your employer s network may be the legal property of your employer. Your employer may review and save this information or turn it over in response to a legal subpoena.
  • If you email an article found on our Web site about a disease or condition to a friend who receives email at a work address, you could be revealing sensitive information about your friend s medical condition or health interests to that friend s employer.

It is important to note that whenever you provide information on-line, that information can be collected and used by others, such as hackers. Therefore, the decision to provide data on-line is yours alone.

Changing Your Personal Information

You have the right to change or delete your personal contact information at any time, and we certainly want to make sure that we are always up-to-date with your information if you wish to remain in contact with us.  If there are any reasons to make changes, please contact us at:

info@stemcytefamily.com

Or, write us at:

StemCyte Family
1589 W. Industrial Park St.
Covina, CA  91722

Toll Free: 1.866.389.4659
Phone: 1.512.279.1388
Fax. 1.626.646.2494





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