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StemCyte is a leader in cell processing and transplantation. If
your child's cord blood stem cells are used in transplantation and fail to
engraft, StemCyte will refund all service fees paid by the client, and pay the
client an additional $50,000 in addition to a replacement sample from the donor
bank if one is available.
Furthermore, if your baby's cord blood product is damaged during
processing or storage, we have the ability to search the StemCyte International
Cord Blood Center's donor bank and provide you with an alternative cord blood
product if one is available at a 4/6 HLA match or higher when your child or a
family member needs a stem cell
transplant.
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1. If the cells do not engraft upon transplantation, you
will be refunded all fees paid to StemCyte and an additional $50,000.
2. We will search the
StemCyte International Cord Blood Center's donor bank and provide you with an
alternative cord blood product if one is available at a 4/6 HLA match or higher
for transplant.
3. If your baby's cord blood product is damaged during
processing or storage, we have the ability to search the StemCyte International
Cord Blood Center's donor bank and provide you with an alternative cord blood
product if one is available at a 4/6 HLA match or higher when your child or a
family member needs a stem cell transplant. |
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An Industry First |
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This unprecedented guarantee is made possible by our unsurpassed collection
and storage process as well as our exclusive access to the StemCyte
International Cord Blood Center. It also reflects our commitment to customers
and to helping transplant physicians save lives. |
Use of Guarantee and Cells: |
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- This guarantee
requires that the request for stem cells come from a transplant physician at
an accredited transplant center who writes a prescription for a cord blood
product to be used for hematopoietic stem cell transplantation.
- An appropriately
matched cord blood unit is a cord blood unit with sufficient viable post-thaw
total nucleated and CD34 cell count that is 4 out of 6 (or better) HLA tissue
match, using DNA based techniques at a low serological level resolution for
HLA class I alleles and an intermediate level resolution for HLA class II
alleles. A family member is defined for this guarantee as a first degree
relative (biological sibling or parent).
- Time to
assessment of engraftment must be at least four weeks. Valid medical records
documenting proof of non-engraftment will be required. Cells must not have
been subjected to positive or negative cell selection, expansion, gene
therapy, or have been combined with peripheral blood, bone marrow, or a second
cord blood unit. The Guarantee does not apply to experimental procedures. It
applies to use in treatable diseases (see the NMDP list). The guarantee is not
available to clients who are part of StemCyte¡¦s Designated Sibling Transplant
Program, or other programs funded by state or
government.
- StemCyte does
not guarantee a favorable outcome or lack of adverse events for any stem cell
transplantation with its units or units from any other cord blood bank.
Furthermore, StemCyte does not guarantee that an unrelated cord blood product
that it identifies for your family will be deemed acceptable to the transplant
physician or transplant center, since each transplant is a complex decision.
- This guarantee
does not cover damage caused by Acts of God or Acts of War.
- StemCyte reserves the
right to make changes to the guarantee at any point in time.
- Residents of Missouri, Oklahoma, and
Rhode Island
are not eligible for the guarantee.
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