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Frequently Asked Questions, Uncommonly Clear Answers.

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Cord Blood

Q: What are the uses and functions of stem cells?

Q: What are possible uses of cord blood stem cells in the future?

Q: What is graft vs. host disease (GVHD)?


Banking Cord Blood

Q: Why would a family choose to bank a baby's cord blood?

Q: Will another child or family member be able to use the cord blood?

Q: If I’m adopting, does the cord blood banking process change?

Q: What if I have a family member who needs my baby's cord blood now?

Q: Should I bank cord blood for each of my children?


Collection

Q: How, when and where is the umbilical cord blood obtained?

Q: Will any healthcare provider know how to perform the collection and who is likely to do it?

Q: Does StemCyte Family train my physician or midwife and the labor & delivery staff?

Q: Does the hospital need to provide any materials or information for the collection?

Q: Is the amount of blood collected important?

Q: What if I have a C-section?

Q: Can the collection take place after the cord stops pulsating?


Shipping and Handling

Q: How is my baby’s cord blood sent to your laboratory?

Q: How long will the cord blood stem cells remain viable in the kit after collection?

Q: Should the cord blood be kept at room temperature before shipping?

Q: Will I receive confirmation that my baby’s cord blood arrives at your laboratory?

Q: What if I live outside the United States?


Storage

Q: Will my healthcare provider charge a fee for the collection?

Q: How long will the umbilical cord blood be in storage?

Q: How do I know my baby’s cord blood is stored safely and properly?

Q: Is there a cost to retrieve the sample?


StemCyte Family

Q: How do we retrieve the sample if ever needed?


Q: How is StemCyte Family different?
A: Because StemCyte Family is a private family bank created by StemCyte, a leading public donor bank, expectant parents get the peace of mind that comes from a number of important and unique benefits.

  • A superior track record of providing unsurpassed quality cord blood units for transplantation. StemCyte’s donor bank has provided more units for stem cell transplants than any private cord blood bank (more than 1200 and growing each month).

  • StemCyte’s U.S. donor bank received a perfect score from the American Association of Blood Banks and is listed on the National Marrow Donor Program (NMDP), the largest and most respected stem cell transplant registry in the United States. NMDP accreditation is critical for public donor cord blood banks to ensure that their product and quality program conforms to the rigid standards required to supply units for stem cell transplants.

  • StemCyte’s Medical Director edited the world’s first stem cell transplantation textbook, one of the most respected series of blood bank textbooks, and was the former Chairman of Medicine at City of Hope National Medical Center.

  • The StemCyte Medical and Scientific Advisory Board includes the Director of the Bone Marrow Transplant Program of the MD Anderson Cancer Center, and the Director of the Bone Marrow Transplant Program of the City of Hope National Medical Center.

  • A serious commitment to charging a fair price for our service that will enable more parents to consider this important medical choice. StemCyte Family’s prices are significantly below other more heavily advertised private banks. The extensive cost-reduction experience that we have gained on the public donor bank side is passed through to expectant parents.

  • A dedication to make this important decision and process more clear and easier for busy expectant parents by providing straight talk and honest answers to questions as well as friendly customer service.


  • Q: How do you do save so many stem cells?

    Q: Is StemCyte Family’s laboratory accredited?

    Q: What is the StemCyte International Cord Blood Center?

    Q: Is the company financially stable and how long has it been in operation?


    Enrollment & Pricing

    Q: How soon do I have to decide to enroll with StemCyte Family for the collection of my baby's cord blood?

    Q: How do I enroll?

    Q: What are the banking fees?

    Q: How do you ensure confidentiality?

    Q: What is included in the collection kit?


    Cord Blood Transplantation

    Q: Are there federal regulations for cord blood banking?

    Q: When did cord blood transplantation start?

    Q: Is there a minimum amount of cord blood that needs to be collected?

    Q: What if, for medical reasons, the labor and delivery team is not able to collect the baby's cord blood?



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    Hear what families say
    about us.


    "Deciding to bank came easily. I lost one of my nephews to a disease that could have been cured by a cord blood transplant..."

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