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Frequently Asked Questions
Answers to "Parents Guide" Questions
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We want to help you know all about cord blood,
stem cells, and StemCyte Family.

Frequently Asked Questions, Uncommonly Clear Answers.

Click on any question below to see the answer.

Cord Blood

Q: What are the uses and functions of stem cells?

Q: What are possible uses of cord blood stem cells in the future?

Q: What is graft vs. host disease (GVHD)?


Banking Cord Blood

Q: Why would a family choose to bank a baby's cord blood?

Q: Will another child or family member be able to use the cord blood?

Q: If I’m adopting, does the cord blood banking process change?

Q: What if I have a family member who needs my baby's cord blood now?

Q: Should I bank cord blood for each of my children?


Collection

Q: How, when and where is the umbilical cord blood obtained?

Q: Will any healthcare provider know how to perform the collection and who is likely to do it?

Q: Does StemCyte Family train my physician or midwife and the labor & delivery staff?

Q: Does the hospital need to provide any materials or information for the collection?

Q: Is the amount of blood collected important?

Q: What if I have a C-section?

Q: Can the collection take place after the cord stops pulsating?


Shipping and Handling

Q: How is my baby’s cord blood sent to your laboratory?

Q: How long will the cord blood stem cells remain viable in the kit after collection?

Q: Should the cord blood be kept at room temperature before shipping?

Q: Will I receive confirmation that my baby’s cord blood arrives at your laboratory?

Q: What if I live outside the United States?


Storage

Q: Will my healthcare provider charge a fee for the collection?

Q: How long will the umbilical cord blood be in storage?

Q: How do I know my baby’s cord blood is stored safely and properly?

Q: Is there a cost to retrieve the sample?


StemCyte Family

Q: How do we retrieve the sample if ever needed?

Q: How is StemCyte Family different?

Q: How do you do save so many stem cells?

Q: Is StemCyte Family’s laboratory accredited?

Q: What is the StemCyte International Cord Blood Center?

Q: Is the company financially stable and how long has it been in operation?


Enrollment & Pricing

Q: How soon do I have to decide to enroll with StemCyte Family for the collection of my baby's cord blood?

Q: How do I enroll?

Q: What are the banking fees?

Q: How do you ensure confidentiality?

Q: What is included in the collection kit?


Cord Blood Transplantation

Q: Are there federal regulations for cord blood banking?

Q: When did cord blood transplantation start?

Q: Is there a minimum amount of cord blood that needs to be collected?

Q: What if, for medical reasons, the labor and delivery team is not able to collect the baby's cord blood?

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